Social commerce—the integration of shopping into social media platforms—is transforming how consumers shop and how brands sell. For businesses considering its potential, the numbers speak volumes. Social commerce is projected to reach $1.2 trillion globally in 2025, according to Accenture. This represents an opportunity brands can’t afford to miss.
Durée & Company helps businesses navigate this evolving trend with innovative social media strategies that deliver measurable results. Here’s how social commerce works and some best practices for effectively leveraging its potential.
The Rise of Social Commerce in 2025
Brands not selling via social media are leaving significant revenue on the table. Additionally, competitors already embracing these platforms are gaining an edge. Research from Sprout Social shows that 71% of consumers discover new products on social media, underscoring its role in purchase journeys.
Instagram and TikTok lead the way with advanced shoppable features, while platforms like Pinterest, Facebook, and YouTube also provide robust eCommerce opportunities, according to Orienteed. The key for brands is to adopt platform-specific strategies that meet their audiences where they are.
Why Social Commerce Works
Social commerce is a game-changer for businesses. Here’s why:
- It Reaches New Audiences
Shifting to social commerce requires understanding how each platform’s algorithms and features work. For example, TikTok Shop’s algorithm differs from its main feed, requiring tailored strategies. Partnering with influencers can also amplify reach, as they introduce captivated audiences to products. According to AdExchanger, influencer partnerships provide authenticity and credibility, two essential elements for successful campaigns. - It Simplifies the Shopping Experience
Modern consumers value convenience. Platforms offering in-app purchases remove friction from the buying process, increasing conversion rates. When a consumer sees a beauty product recommended by an influencer, they want the ability to “add to cart” immediately. - It Engages Customers Where They Spend Time
Data from Statista reveals that internet users spent an average of 143 minutes daily on social media in 2024. That’s nearly two and a half hours of potential brand engagement each day.
How Brands Can Leverage Social Commerce
Social selling generates 45% more opportunities than traditional sales methods, according to OptinMonster. Here are some strategies to drive success:
- Create Buzz: Use interactive polls, live shopping events, and time-sensitive exclusive offers.
- Make Posts Shoppable: Ensure every post featuring a product includes direct purchasing options and relevant reviews.
- Partner with Influencers: Collaborate with individuals whose audiences align with the brand’s target demographic.
- Invest in Paid Promotions: Platforms like TikTok Shop prioritize paid posts, as highlighted by AdExchanger.
- Adopt Innovative Tools: Incorporate AI chatbots and predictive analytics to streamline eCommerce efforts.
- Experiment with Augmented Reality (AR): RetailDive reports that 92% of Gen Z consumers would use AR tools for shopping, making it an invaluable addition to the sales funnel.
Durée & Company integrates advanced tools like AR into campaigns, enhancing client offerings and improving the customer experience.
Social Commerce Pitfalls to Avoid
Social commerce, while promising, comes with challenges. Here are common mistakes to sidestep:
- Over-Promotion: Mix promotional content with posts that educate, entertain, or inspire to maintain audience interest.
- Inconsistent Branding: Maintain cohesive voice, imagery, and messaging across all platforms.
- Unclear Calls-to-Action (CTAs): Be direct. Examples include “Click to buy” or “Add to cart.”
- Low-Quality Content: Use high-quality visuals and sound for product images and videos.
- Ignoring Feedback: Monitor comments and analytics to adapt strategies as needed. Durée & Company leverages data insights to refine campaigns for maximum impact.
Elevating Social Commerce with Durée & Company
Social commerce is revolutionizing the way brands connect with consumers, enabling seamless and impactful sales strategies. To effectively transform a brand’s social media presence into a revenue stream, campaigns must be executed with precision. Durée & Company specializes in creating results-driven campaigns that maximize ROI using social commerce tools.
Contact Durée & Company today to learn how our expertise can elevate your brand’s social commerce strategy.
About Durée & Company, Inc.
Founded in 1999, Durée & Company is a full-service, well-respected and highly creative public relations and marketing agency serving a diverse client base of local, national and international consumer brands, landmark industries, business leaders and philanthropists from its offices in Fort Lauderdale, Florida and Aspen, Colorado. Practice areas include nonprofit, hospitality, business, lifestyle, health and wellness, legal, real estate, yacht and marine as well as cannabis, psychedelics, and other emerging industries. Durée & Company is a member of some of the nation’s most elite professional organizations including PR Boutiques International™ (PRBI), The Cannabis Marketing Association and is a corporate partner of Cannabis LAB. To learn more, call 954-723-9350; go to dureeandcompany.com; cannabismarketingpr.com; or psychedelicpr.com. Join the social conversation and follow Durée & Company on Facebook, Instagram, X, YouTube and LinkedIn at @DureeCoPR.